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Medical Affairs Reputations: Hepatitis C (US) 2018

Product Code:
Publication Date:
June 2018

Close rivalries among US hepatitis C medical affairs teams. Will your team come out on top?

In the US, one hepatitis C medical affairs team has a significant lead over other teams in terms of interaction frequency and overall quality of interactions. Is there room for improvement? And can other teams close the gap? 100 infectious disease specialists provide insights on several medical affairs teams, and opinions are mixed. Will targeting improvements in certain areas be enough to put your team ahead of the competition?

Discover all the ways you can improve your medical affairs services in Medical Affairs Reputations: Hepatitis C (US). Comparing 8 major hepatitis C treatments from Gilead, BMS, Janssen Biotech, Merck & Co. and AbbVie, this report reveals:

  • How ID specialists rate your team overall, and on 12 key medical affairs services.
  • Which medical affairs services are most important.
  • How, and how often ID specialists want to meet with your team.
  • What you can do to improve your medical affairs services.

That’s actionable information you can use to turn your team into one that doctors rely on.

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Top Takeaways

  • Is the lead at the top too big to overcome? Nearly 9 points separate the top brand from second place, rising to over 20 points between first and last place. What areas must be targeted to improve team performance?
  • Information is the #1 priority. The most important medical affairs services all relate to providing information that doctors can use to make better treatment decisions, with nearly all teams tasked with improving in this area.
  • Huge variations in activity. In the past six months, only 3 of 8 teams interacted with more than 70 percent of doctors surveyed, and the least active teams saw no more than 37 percent of them.
  • In person or via digital channels? The report reveals how physicians want to interact with hepatitis C medical affairs teams. Use this information to refine your medical affairs strategy.

Insight into Medical Affairs Teams for These 8 Hepatitis C Treatments

  • Daklinza (daclatasvir; BMS)
  • Epclusa (sofosbuvir/velpatasvir; Gilead)
  • Harvoni (sofosbuvir/ledipasvir; Gilead)
  • Mavyret (pibrentasvir/glecaprevir; AbbVie)
  • Olysio (simeprevir; Janssen Biotech)
  • Sovaldi (sofosbuvir; Gilead)
  • Viekira Pak (ombitasvir/paritaprevir/ritonavir; AbbVie)
  • Zepatier (elbasvir/grazoprevir; Merck & Co.)

An Expert-designed Competitive View of Your Medical Affairs Team

Developed with the help of medical affairs specialists, this report gives you an in-depth comparison of 8 medical affairs teams—answering important questions like:

What do doctors need?

  • How, and how often are they using your medical affairs team?
  • What services do they consider most important?
  • How often should you contact them? What channels are best?

Does your medical affairs team deliver?

  • How memorable are your team’s interactions with doctors?
  • How do doctors rank your team for performance and satisfaction in 12 key areas?
  • How does your team compare to the competition—in each area, and overall?

What needs improvement?

  • Are you delivering the services that are most important to doctors?
  • Where do you need to improve?
  • How can your team enhance its services?

Based on Interviews with Practicing Doctors

We surveyed 100 US infectious disease specialists, chosen from the largest community of validated physicians in the world.

All respondents:

  • Have been practicing for between 3 and 35 years
  • See at least 5 patients with hepatitis C in a typical month
  • Devote at least 50% of their time to direct patient care
  • Have interacted with at least one listed product’s medical affairs team in the past 6 months

We conducted the survey between May 3-11, 2018.

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